Non-conformances that close, with evidence
When something goes wrong, make sure it is fixed for good. Problems are logged by hand or automatically from inspection and SPC, then worked through step by step until the fix is proven to work.
Rejects are counted, but the link from a reject to its cause, its action and its proof lives in emails and memory.
Built and tested in software, not yet proven on a plant line. Available to pilot plants.
NCR / CAPA, step by step
- The NG rate crosses your limitOver the last hour, Station 3 rejects more than the 2 % limit quality set in an auto-raise rule.
- An NCR is raisedNCR-2026-0042 opens with the station, the view and the NG images attached as evidence.
- ContainSuspect parts are quarantined. Investigation cannot start until containment is done.
- Investigate and fixThe 8D steps guide root cause and corrective action, each with an owner and a due date.
- Verify and closeClosing needs every required step and a disposition. A closed NCR is read-only.
- Did it go away?NCR compares the reject rate before the NCR with the rate after the fix.
Step 1 of 6 · Example values
What NCR / CAPA does
Raised from the line
Rules raise an NCR from a count of NG results, an NG rate above your limit, or an SPC violation. Rules are off until quality turns them on.
8D, versioned
Each NCR copies the active template when it is created, so a new template never changes open NCRs.
A real workflow
Draft, open, contained, investigating, corrective action, verification and closed, with guards at every step.
Evidence attached
Files, Vision images and SPC references stay with the NCR.
Did it go away?
After closing, NCR compares reject rates before the NCR and after the fix.
Reminders
Owners and quality are notified on assignment, closing and when an NCR is overdue.
Ready to share
The NCR record and the NCR register, in PDF and Excel.
What changes with NCR / CAPA
Problems don’t slip through the cracks
Rules raise an NCR from inspection or SPC as soon as a limit is crossed.
One proven method
Every NCR follows the 8D steps, from forming the team to preventing a repeat.
Evidence in one place
Images, measurements and files stay attached to the NCR.
Proof the fix worked
Reject rates before and after the fix are compared for you.
Reports ready to share
The NCR record and register in PDF and Excel.
Built to stay honest
These rules are part of the app, not settings.
- Containment comes before investigation, and closing needs every required step and a disposition.
- Closed NCRs are read-only. Reopening needs a reason and is counted.
- Use-as-is needs a concession reference.
- NCR never changes a verdict and never writes to a PLC.
Works with
- Same login, roles and audit trail as every Gorad app
- Runs inside your plant, with offline licensing
- NCR
- Non-conformance report: the record of a product or process that did not meet requirements.
- CAPA
- Corrective and preventive action: fixing the cause of a problem and stopping it happening again.
- 8D
- An eight-step problem-solving method used across manufacturing, from forming the team to preventing recurrence.
- Containment
- Quick action to stop bad parts reaching the customer while the cause is investigated, for example quarantining stock.
- Disposition
- The decision on what happens to the non-conforming parts: scrap, rework, return or use as is.
- Concession
- Formal permission, usually from the customer, to use parts that do not fully meet the specification.
About NCR / CAPA
Can NCRs be raised automatically?
Yes, by rules: a number of rejects, a reject rate above your limit, or an SPC violation. Rules are off until quality switches them on.
Do we have to use 8D?
8D is the default template. Templates are versioned, so a new version never changes NCRs that are already open.
Can a closed NCR be edited?
No. Closed NCRs are read-only. Reopening one needs a reason and is counted.
Can an NCR change an inspection result?
No. NCR only reads results. It never changes a verdict or sends anything to a PLC.
See NCR / CAPA with your data
Tell us how you handle this today, and we will show you how Gorad NCR / CAPA would fit.